Thank you for purchasing from DIA EVE. Please read our refund and return policy carefully.

Refund and Return Policy for Ebooks

1. Ebook Purchases

All ebook purchases are final and non-refundable due to the digital nature of the product. Once the ebook is downloaded, it cannot be returned or exchanged.

2. Duplicate Purchases

If you accidentally purchase the same ebook more than once, please contact us within 7 days at diaeve000@gmail.com. We will verify your account and provide a resolution, which may include a refund or credit for future purchases.

3. Download Issues

If you encounter any issues downloading your ebook, please reach out to us at diaeve000@gmail.com. We will assist you promptly to ensure you can access your purchase.

4. Unauthorized Transactions

If you believe your purchase was made without your authorization, please contact us immediately at diaeve000@gmail.com with proof of the unauthorized transaction. Refunds for unauthorized purchases will be handled on a case-by-case basis.

5. Customer Support

For any questions or concerns regarding your purchase, please email us at diaeve000@gmail.com. We strive to respond within 48 hours.

By completing a purchase on our website, you acknowledge and agree to this refund and return policy.

Refund and Return Policy for Books

1. Third-Party Retailer Purchases

All books available on our website are sold through third-party retailers. When you click on a link to purchase a book, you will be redirected to the retailer’s website.

2. Refunds and Returns

Refunds and returns for books are subject to the policies of the respective retailer. We recommend reviewing the retailer’s refund and return policy before completing your purchase.

3. Issues with Purchases

If you experience any issues with your purchase (e.g., wrong item, damaged product), please contact the retailer directly, as they are responsible for processing refunds and returns.

4. Customer Support

If you have questions about the books listed on our website or need assistance finding the correct retailer, feel free to contact us at diaeve000@gmail.com. However, we cannot process refunds or returns for purchases made through third-party retailers.

By using our website to explore book options, you acknowledge that all purchases are handled by external retailers, and their policies will apply.

Thank you for supporting the author and their work!